1. Acceptance of Terms
By visiting, registering, requesting a trial, or purchasing a subscription through iptvprimeus.site (“we”, “us”, or “our”), you (“User”, “Subscriber”, or “Customer”) acknowledge that you have read, understood, and agreed to be legally bound by these Terms of Service.
These terms constitute a legally binding agreement between you and iptvprimeus.site, operating out of 1908 Ave J, Brownwood, TX 76801, United States. If you disagree with any portion of these terms, you must discontinue using our website and services immediately.
2. Service Description & Delivery
iptvprimeus.site provides access to digital streaming aggregation services delivering live television channels (over 1,300,000+ worldwide feeds), video-on-demand (VOD) libraries containing 60,000+ movies and series, electronic program guides (EPG), and sports feeds powered by our Anti-Freeze™ 6.0 server clusters.
- Delivery Format: Streaming access is provisioned via Xtream Codes API credentials (Server URL, Username, Password) and M3U Plus playlist files, or MAC address portal whitelisting for MAG/STB devices.
- Delivery Timeline: Subscription credentials are generated and transmitted directly to your registered WhatsApp number or email within 5 to 15 minutes following payment verification.
3. Device Connections & Fair Use Policy
Our subscriptions are structured strictly based on concurrent active connections as selected on our pricing tab (ranging from 1 Device up to 5 Devices simultaneously):
- Concurrent Limit: You may install your Xtream Codes credentials on multiple compatible household devices; however, the number of devices streaming simultaneously must not exceed your purchased plan.
- Stream Enforcement: Exceeding your purchased concurrent connection count causes automatic authentication throttling on excess devices to protect network stability.
- Household Sharing: Multi-device accounts (2 to 5 connections) are intended for multi-room household enjoyment within your family unit. Commercial redistribution, public re-streaming, or reselling streams without prior authorization is strictly prohibited.
4. Pricing, Billing & Payment Protections
We stand firmly behind honest, cord-cutter-friendly pricing:
- One-Time Payments: All listed durations (3 months, 6 months, 12 months, 24 months) are billed upfront as a single, one-time payment.
- No Automatic Re-bills: We will never automatically draft funds from your debit/credit card or PayPal account when your subscription expires.
- Renewal Choice: You retain complete control over renewal. You will receive a friendly renewal reminder before expiration, and renewal occurs only if you choose to repurchase.
5. 24-Hour Trial Policy
We offer prospective customers a comprehensive 24-Hour Free IPTV Trial to test server speed, stream stability, and channel selection prior to making any financial commitment:
- Trials are activated by contacting our WhatsApp concierge team at
+18195099400. - No credit card or payment authorization is required to activate a trial.
- Trials are limited to one per customer/household/IP to prevent network abuse.
6. Technical Requirements & Internet Bandwidth
To ensure optimal viewing performance and zero buffering:
- Recommended Speeds: We recommend a stable broadband connection of at least 15 Mbps for Full HD 1080p channels, and 25 to 50 Mbps for 4K Ultra HD and 60 FPS sports broadcasts.
- ISP Throttling & VPNs: In certain regions, local internet service providers (ISPs) deliberately throttle high-bandwidth video traffic during major sports broadcasts (e.g., NFL, Premier League). Our service is 100% VPN friendly and compatible with ExpressVPN, Surfshark, NordVPN, and IPVanish.
7. Right of Withdrawal & Refund Policy
Your purchase is protected by our transparent satisfaction policy. For comprehensive details regarding refund eligibility, timelines, and technical claim submissions, please review our dedicated Right of Withdrawal & Refund Policy.
8. Governing Law & Jurisdiction
These Terms of Service and any operational disputes arising out of or related to iptvprimeus.site services shall be governed by and construed in accordance with the laws of the State of Texas, United States, without regard to its conflict of law provisions.
9. Customer Support & Legal Notices
For technical troubleshooting, playlist questions, or legal inquiries, reach out to our team:
- Live WhatsApp Support: +1 819-509-9400 (Available 24/7)
- Email: [email protected]
- Mailing Address: 1908 Ave J, Brownwood, TX 76801, United States