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Data Protection & Confidentiality

Privacy Policy & Data Security

At iptvprimeus.site, your privacy is paramount. Discover our transparent zero-logging architecture, encrypted communications, and our compliance with United States consumer privacy standards.

Effective Date: October 11, 2026 Entity: iptvprimeus.site Operations Team Headquarters: 1908 Ave J, Brownwood, TX 76801 Data Inquiries: [email protected]
Core Commitment: iptvprimeus.site enforces a strict No-Viewing-Logs Policy. We do not monitor, record, store, or sell what live TV channels, sports matches, or video-on-demand titles you stream.

1. Introduction & Scope

This Privacy Policy describes how iptvprimeus.site (“we”, “us”, “our”) collects, processes, and protects your information when you visit our website (iptvprimeus.site), request a 24-hour IPTV trial, purchase an activation plan, or communicate with our customer support representatives via WhatsApp or email.

Our primary operations and technical infrastructure are managed from 1908 Ave J, Brownwood, TX 76801, United States. By accessing our services, you consent to the data practices described in this policy. If you do not agree with any terms of this policy, please refrain from using our service.

2. Information We Collect

We believe in strict data minimization. We only collect the minimal technical and communication details necessary to fulfill your streaming service:

A. Information You Voluntarily Provide

  • Contact Information: Your WhatsApp phone number or email address when you contact our concierge team at +18195099400 to initiate a free trial or receive playlist setup credentials.
  • Device Details: Device type or player application name (e.g., Firestick, TiviMate, Apple TV, Smart IPTV) voluntarily shared to provide step-by-step installation instructions.
  • MAC Address (MAG & Smart STB Devices Only): If you choose MAG box or Portal setup, your hardware MAC address is registered purely to authorize your stream handshake.

B. Information Automatically Collected

  • Basic Network Telemetry: Anonymized server interaction diagnostics used strictly to route your traffic to the nearest Anti-Freeze 6.0 CDN node for low latency.
  • Session Handshake: Verification timestamps ensuring concurrent device stream limits match your purchased subscription tier (1 to 5 devices).
What We NEVER Collect: We never log IP viewing histories, stream time logs, titles watched, or personal browsing habits. What you stream in the comfort of your home remains completely private.

3. Payment Processing & Billing Privacy

At iptvprimeus.site, all transactions operate under a transparent one-time payment structure. We do not operate deceptive recurring billing loops or silent monthly card rebills:

  • We never process or store raw credit card numbers or sensitive CVV codes directly on iptvprimeus.site servers.
  • All financial checkouts are processed through tier-1, PCI-DSS Level 1 compliant merchant processors and encrypted payment links.
  • When your chosen period (3, 6, 12, or 24 months) nears expiration, renewal is 100% voluntary and requires your explicit authorization.

4. How We Use Your Information

Your data is used solely for standard operational purposes:

  • Generating your Xtream Codes API username, password, and M3U playlist URLs.
  • Providing live 24/7 technical customer support via WhatsApp for router optimization, EPG troubleshooting, and player setup.
  • Protecting server clusters against DDoS attacks, automated scraping, and unauthorized simultaneous streams.
  • Notifying you when subscription renewal is due, exclusively upon your request.

We do not participate in advertising data exchanges, broker databases, or targeted ad networks.

5. United States Privacy Rights (CCPA/CPRA & State Laws)

As an American-focused service operated from Brownwood, Texas, iptvprimeus.site complies with the standards established by the California Consumer Privacy Act (CCPA), California Privacy Rights Act (CPRA), and related US state consumer privacy legislation:

  • Right to Know & Access: You may request a full export of any contact details or credentials associated with your account.
  • Right to Deletion: You may request the permanent wipe of your communication logs, MAC registrations, and credential sets upon subscription cancellation.
  • Right to Non-Discrimination: We never alter pricing, stream bandwidth, or channel access because you choose to exercise your privacy rights.
  • Zero Sale of Personal Data: iptvprimeus.site has never sold, rented, or monetized customer personal records, and will never do so in the future.

6. Data Security & Encryption Architecture

We apply enterprise-grade safeguards to keep your communications and data secure:

  • End-to-End SSL/TLS 256-bit Encryption: All sessions between your browser and iptvprimeus.site utilize hardened modern cryptographic ciphers.
  • Isolated Node Infrastructure: Authentication servers are strictly separated from content delivery streaming nodes.
  • VPN Friendly: We encourage and fully support customer VPN connections (Surfshark, ExpressVPN, NordVPN) to add an extra personal privacy layer against ISP throttling.

7. Cookies & Local Storage

Our website uses essential lightweight cookies strictly to remember device selector preferences on our interactive pricing tab and ensure fast site loading speeds. We do not deploy intrusive third-party cross-site ad tracking cookies.

8. Data Retention Policy

We retain minimal contact details only as long as an active subscription or pending inquiry exists. Once a subscription expires and you elect not to renew, expired Xtream Codes credentials and temporary WhatsApp conversation tokens are purged from active memory cycles within 90 days.

9. How to Contact Our Privacy Officer

If you have questions regarding this Privacy Policy, wish to exercise your data rights, or want to verify data deletion, please contact our privacy compliance team through any of the following channels: